Customer Service:

If you need any help or have any problems that can not be solved by this section, then please don’t hesitate to contact us directly at customer@thebrowncorporation.com – we will strive to answer all your mails as soon as possible.

We have a secure payment system for your online purchase, via PayPal. Paypal is a secure online payment method, which allows you to pay easily without sharing any of your financial information. Please note that you do not need to have a PayPal account to use your Credit/Debit card via the Paypal site.

We deliver worldwide

Order confirmation will be sent via email within 2 working days of the order being placed. Occasionally, however, we may experience problems with availability. In these circumstances you will be notified of any delays and asked whether you wish to proceed with the order.

The costs below are per pack:

DESTINATION	SERVICE	DELIVERY	COST
UK	STANDARD	5 DAYS	£3.50
UK	EXPRESS	2 DAYS	£6.00
N IRELAND	STANDARD	5 DAYS	£3.50
W EUROPE	AIRMAIL	10 DAYS	£5.00
USA	AIRMAIL	10 DAYS	£7.00
ROW	AIRMAIL	10 DAYS	£7.00

We will endeavour to deliver your portable cardboard toilet as soon as possible.

UK express delivery we can also offer a two day service through DPD (UK) for UK customers, with a signature required on delivery. Orders received AFTER 2.30pm will not be processed until the next working day and delivery is not available at the weekends.

Deliveries to non-EU countries the buyer will be liable for any tax might be collected once the goods arrive in their country.

Multiple purchases delivery costs will reduce depending on pack quantities ordered, please contact us at customer@thebrowncorporation.com

Returns Policy:

If your Shit Box Pack arrives damaged, or if you are not completely satisfied with the quality please return it to us in it’s original packaging and unused.
* Please note that we will consider the overall condition of any Shit Box Pack being returned before making a refund.
Any refunds will be returned to the cardholder’s account using the original payment method, within seven working days of receipt of the faulty Shit Box.

How to return a faulty Shit Box pack:

Please email us immediatley at customer@thebrowncorporation.com
- and we’ll send you details of how to return your faulty Shit Box.

We are not responsible for damages caused by incorrect use, handling, or abuse of the item. Upon receipt of the faulty Shit Box Pack we will send you a replacement, unless a refund is requested at the time of the returns request. The Brown Corporation cannot be held liable for losses of any returned box and will only issue credit/replacement once the returned box is in our possession.